Hospital Innovation in Western New York
Western New York, through the support of the Aligning Forces for Quality Initiative of the Robert Wood Johnson Foundation (RWJF), is at the center of innovative practices to improve quality of care within its regional hospital network.
The Erie County Medical Center and Medina Memorial Health Care System recently received AF4Q funding to take part in the Transforming Care at the Bedside (TCAB) program that empowers nurses and other front-line staff to redesign work processes to achieve better clinical outcomes in an effort to improve the quality of patient care and nursing staff retention.
Ideas for improving care come not from the hospital’s executives, but from the nurses who treat patients every day. Nurse-led teams identify where change is needed on their unit, suggest and test potential solutions, and decide whether and how those innovations should be implemented.
Mercy Hospital of Buffalo has been involved in the TCAB program prior to RWJF funding within the region.
In addition, ECMC was recently selected by AF4Q to become involved in a Language Quality Improvement (QI) Collaborative designed to identify and test strategies within hospitals to provide timely, effective language services for patients with limited English proficiency.
The Language QI Collaborative is based on RWJF’s Speaking Together: National Language Services Network legacy program. Over the course of 18 months, the percentage of patients who received needed language services increased by nearly 20 percentage points at hospitals participating in the pilot.
The P² Collaborative is dedicated to helping hospitals find ways to support their mission of providing exceptional patient services, improve health care quality and ensuring that all providers have the tools they need to make a difference.
The Erie County Medical Center and Medina Memorial Health Care System recently received AF4Q funding to take part in the Transforming Care at the Bedside (TCAB) program that empowers nurses and other front-line staff to redesign work processes to achieve better clinical outcomes in an effort to improve the quality of patient care and nursing staff retention.
Ideas for improving care come not from the hospital’s executives, but from the nurses who treat patients every day. Nurse-led teams identify where change is needed on their unit, suggest and test potential solutions, and decide whether and how those innovations should be implemented.
Mercy Hospital of Buffalo has been involved in the TCAB program prior to RWJF funding within the region.
In addition, ECMC was recently selected by AF4Q to become involved in a Language Quality Improvement (QI) Collaborative designed to identify and test strategies within hospitals to provide timely, effective language services for patients with limited English proficiency.
The Language QI Collaborative is based on RWJF’s Speaking Together: National Language Services Network legacy program. Over the course of 18 months, the percentage of patients who received needed language services increased by nearly 20 percentage points at hospitals participating in the pilot.
The P² Collaborative is dedicated to helping hospitals find ways to support their mission of providing exceptional patient services, improve health care quality and ensuring that all providers have the tools they need to make a difference.